Privacy Policy
1. Introduction & Acceptance
Welcome to Startupwala.com, owned and operated by Startupwala Pvt. Ltd.
(“Startupwala”, “Company”, “we”, “us”).
Startupwala is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, process, and protect your data when you use our Website and services.
By accessing this Website or availing any services, you agree to be bound by these Privacy policies. If you do not agree, you must discontinue use immediately.
2. Nature of Platform and Data Handling
Startupwala operates as a facilitation platform.
- We collect data only for facilitation, coordination, compliance, and service delivery purposes
- We do not provide professional advice
- Data may be shared with independent professionals solely for execution of services
3. Information Collected
3.1 Personal Information
We may collect:
- Name, address, email, phone number
- Identity and KYC documents
- Business and transaction details
- Communication records
3.2 Technical Information
We may automatically collect:
- IP address
- Device and browser information
- Usage data and interaction patterns
- Cookies and analytics data
4. Purpose of Use
Your data may be used for:
- Service facilitation and execution
- Communication and support
- Compliance with legal and regulatory requirements
- Internal record keeping and process improvement
- Fraud prevention and risk management
5. Legal Basis for Processing
We process data based on:
- User consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
6. Data Sharing
We do not sell or rent personal data.
We may share data:
- With independent professionals for service execution
- With service providers (hosting, payment, analytics)
- With regulatory authorities when legally required
- With affiliates, where necessary
All such sharing is limited to what is necessary for the stated purpose.
7. PMLA / TCSP Compliance
As a Trust and Company Service Provider, Startupwala may:
- Conduct KYC and due diligence
- Monitor and record transactions
- Report transactions to FIU-IND or other authorities as required
Data may be retained or disclosed in compliance with applicable laws.
8. Data Retention
Data is retained for as long as necessary, including for:
- Service delivery
- Post service support and coordination
- Compliance with legal obligations
- Dispute resolution and enforcement
9. Data Security
We implement reasonable security measures, including:
- Secure servers and encryption
- Access controls
- Restricted data handling processes
However, no system is completely secure, and users acknowledge inherent risks of digital transmission.
10. User Rights
You may:
- Request access to your data
- Request correction or update
- Request deletion, subject to legal obligations
- Withdraw consent where applicable
Requests may be made through official contact channels.
11. User Responsibility
You are responsible for:
- Ensuring accuracy of information provided
- Maintaining confidentiality of login credentials
- Preventing unauthorized access to your account
Startupwala shall not be liable for loss arising from user negligence.
12. Third-Party Links and Services
The Website may contain links to third-party platforms.
Startupwala is not responsible for the privacy practices or content of such external websites.
13. Limitation of Liability
Startupwala shall not be liable for:
- Unauthorized access beyond reasonable control
- Data breaches caused by third-party systems
- Loss arising from user negligence or misuse
14. Jurisdiction
This Privacy Policy shall be governed by the laws of India.
Disputes shall be subject to the exclusive jurisdiction of courts in Pune, Maharashtra.
15. Changes to Policy
Startupwala may update this Privacy Policy at any time.
Continued use of the platform shall constitute acceptance of the revised Policy.
